Disability service providers, such as Carinya Society, that are funded by the Department of Health and Human Services or registered under the NDIS to provide services to participants, are required to meet the Human Services Standards and an associated management standard as part of their on-going registration requirements under the Disability Act 2006. An independent review by a certification body is required every 12-18 months, with a full re-certification once in every three year period. The assessments look at the organisation’s systems and processes, it’s overall delivery of services and considers feedback from participants (and their families) and staff.

Carinya Society is proud to announce that it has recently successfully undertaken a maintenance assessment by the independent certification body HDAA and again no non-conformances were found. We are proud of this result and believe it reflects the level of maturity of our quality management system and the ongoing quality of services that we provide. It was great to hear that participant and staff feedback continues to be very positive. The Management Team would like to thank all staff for their continued dedication and support to delivering consistent, quality, customer-centered supports to all of our participants and residential clients.

Jim Mackenzie, Quality Advisor.